With decades of experience in the industry, we know just about everything there is to know about portable toilets and sanitation services. Here are a few of the questions we hear the most from our customers.
Frequently Asked Questions
How far in advance should I place my order for a porta potty?
It’s best to reserve a portable toilet rental as far in advance as possible. During the busier warmer months, porta potty availability can be limited because of the increased number of events and construction projects. Delivery times vary based on the company, but most porta potties can be delivered within 48 hours of your order.
What is the capacity of a porta potty (number of people it accommodates)
Although the exact size varies by manufacturer, the holding tank of a standard portable toilet is between 50 and 70 gallons, which can handle 75-100 uses. For construction, we recommend 1 porta potty for every 10 employees. For a 4 hr event, we recommend 1 porta potty event for every 50 guests. However, if you are serving alcohol, we would recommend 1 porta potty for every 35 guests. We suggest you err on the side of caution, too many porta potties is a small problem, too few is a big problem.
Can I indicate the exact location of where the porta potty should be placed?
Yes you can. porta potties have to be placed on a dry, level surface and should be no more than 25 ft of where it can be serviced. We have certain restrictions based on accessing for service, but will do our best to accommodate your specific request.
What porta potty accessories should I consider ordering?
Since not all portable toilets have a sink, our most recommended and popular accessory is hand sanitizer. This greatly improves the portable toilet experience, and keeps workers and event guests healthy in the process.
How do handwash stations work?
The hand washing stations are stand alone units and have a reservoir of fresh water. The units are stocked with hand soap and paper towels which is included in the price. The water is controlled by a foot pump at the base of the unit which supplies water to the spout when pressed.
When will be invoiced for the porta potty? Any additional fees?
For recurring units, we generate invoices every 28 days. If the unit is requested to be removed prior to the end of the billing cycle, there would be no additional fees.
Will I be told the exact day and time that my porta potty will be arriving?
After confirming the rental with the connected hauler, there is an email and text confirmation sent to the customer confirming the unit is on schedule and what day it will be delivered on.
What is the normal cleaning schedule of a portable toilet?
The standard frequency of service is one time per week. Along with weekly cleaning, the supplies within the unit are replenished.
Where should I not place a porta potty?
When it comes to placing a porta potty, there are a few locations that should be avoided at all costs. 1.) Avoid placing the porta potty near any water source, such as a river, lake or pond. This can cause contamination and harm to the environment. 2.) Avoid placing the porta potty near any food service areas or areas where people might be eating. 3.) Avoid high traffic areas or places where people might gather, such as entrances or exits. This can cause congestion and an unpleasant experience for everyone involved. 4.) Avoid slopes, slopes make it easier for the porta potty to fall over 5.) Avoid your yard. You can place a porta potty on your yard but if the truck has to drive onto your yard you risk damaging your yard and any irrigation systems.
What is the difference between an event porta potty and a construction potty?
There are 3 primary diffences. 1.) Intended Use: Event portable toilets are designed for temporary events such as festivals and weddings, while construction portable toilets are used in construction sites for an extended period of time. 2.) Features: Event portable toilets are typically newer and may have features like hand sanitizer dispensers, ventilation, and a more aesthetically pleasing design, whereas construction porta potties are more basic in design and functionality. 3.) Durability: Construction portable toilets are built to be more durable and withstand heavy use and harsh conditions, while event portable toilets may not be designed to endure the same level of heavy use and abuse.
What do I do if my porta potty falls over?
Firstly, make sure that any contents inside the porta potty don't spill out by closing the lid if possible. Next, assess any damage to the porta potty itself - if it appears to be structurally sound, you can try to right it with assistance from someone else. However, if the porta potty appears damaged or unstable, it's best to contact your ASAP Advisor and we will take care of the situation for you.
What are ADA restrooms?
These units are wheelchair accessible restrooms that are A.D.A. compliant for use at an event or on a jobsite. They are larger than the average portable toilet and meet the standards that have been outlined by the ‘Americans with Disabilities Act’.
Can I use a portable toilet in the winter with freezing temperatures?
The process of winterizing a portable restroom is something everyone who manages events or construction sites in cold regions should be aware of. Temperatures are rarely below freezing long enough to harden the wastewater in the South and Southwest, but people in Northern states, the Midwest, or Canada should confirm that winterizing portable toilets is part of their rental agreement in the winter season. Our number one tip to keep your porta potty from freezing is to have us deposit a chloride pellet mix into the toilet bowl with every servicing. ASAP Site Services will winterize your portable restroom rentals for a fee of $30 per unit.
Our experts help you every step of the way
- We confirm you select the right product
- We confirm delivery the day before drop off
- We confirm correct placement at your delivery site